Chargeback (Charge - from charge - demand, back - return) is a procedure of protesting a bank transaction provided for and regulated by international payment systems VISA, MIR and MasterCard. In simple words, Chargeback is the process of canceling a card transaction and returning money to the owner.

Chargeback procedure is initiated by the cardholder. The defendant is usually the merchant. The issuing bank, acquiring bank and SMEs act as the regulator and arbitrator.

The initiation of the Chargeback procedure is as follows. The cardholder needs to provide a list of documents and evidence substantiating the fraudulent actions or misappropriation of funds by the defendant. Then there is an investigation by the regulator. If the applicant is right, the bank returns the funds to the cardholder's card. All costs are borne by the retailer.

The Rolling Reserve Chargeback Service is a free online service that helps users get back money through the Chargeback procedure given to crooks and scammers.

Making a refund is simple:
1. Зарегистрируйтесь
2. Fill out your profile
3. Fill out the step-by-step application form and download the documents
4. Отправьте документы в банк

If the Chargeback is successful, expect the money to arrive on your card.

It is important to realize that a Chargeback is not a 100% money back guarantee. In some cases, the chance of chargecheck and in all may tend to zero. Before you start, be sure to read the Frequently Asked Questions section to fully understand how the procedure works.

The service is completely free of charge. We never ask for any prepayments or fees. All communication with the service is by mail only info@rollingreserve.live.

1. the point of sale has not made the promised refund. 3;
2. Двойное/случайное списание средств;
3. An amount other than the purchase price has been debited;
4. The account was debited without authorization or the card was debited for a purchase that the cardholder did not make;
5. The product or service does not correspond to the description;
6. The buyer is not satisfied with the product or service, for example, the product is different from what was previously promised by the seller, or the service was not fully provided, or the seller deliberately misled the buyer;
7. The goods paid for have not been delivered or the service has not been rendered;
8. The customer received the goods or service, but paid by another method (cash, from another card, etc.);
9. Денежные средства не были выданы банкоматом или выданы не в полном объеме;
10. Продавец отказался принимать товар обратно или намеренно затягивает сроки приемки.

The official deadlines for challenging transactions set by payment systems can be up to 540 days. However, the chances that the bank will accept your application for consideration will be higher if the following deadlines are met: Visa - 180 days, Mastercard - 120 days. The later the deadline, the less chance of getting your money back. On the Internet you can often find different dates for the terms of disputing transactions, this may correspond to reality, as some banks set their requirements for the terms guided by internal regulations.

The service works free of charge.

Everything is individual. It's impossible to guarantee a 100% chargeback, as the decision is made by the financial instruments regulating the procedure (payment systems, banks) and depends on the credibility of the evidence provided by the user. The chance of a refund depends on many conditions: type of purchase, statute of limitations, amount, evidence of fraud, etc.

Chargeback was developed precisely to protect customers from fraudsters. A bank under the control of an international payment system reclaims the money from the bank where the fraudster is served in favor of the affected customer.
in favor of the victimized buyer. Chargeback is extremely unprofitable for brokers, so they try to protect themselves from refunds in every possible way: they ask the user to cancel the chargeback, promise to return the money voluntarily, in rare cases they threaten and try to intimidate.
and intimidation. Do not believe provocations. Do not respond to scammers, do not visit their sites, do not sign any documents. Be sure to wait until the charterback procedure is completed. If you cancel or lose, it will be impossible to reapply. During our practice, we have disappointed many scammers and know much more about them than the average user. Therefore, the best solution is to listen to Rolling Reserve's advice.

In case of a positive decision, the money will be returned to the card from which the transaction was made. The entire amount that was specified in the application will be returned. In rare cases, the amount may be returned partially. At the moment of receipt, the bank will notify you of the refund.

No. Chargeback is a banking procedure, so it is not possible to initiate a refund for cash payments. If you have made a cash payment and have a complaint about the product or service, it is best to contact local lawyers, consumer protection agencies, etc.
consumer protection agencies, etc.

Yes. It is possible to get back the money transferred from card to card. To start the procedure of Chargeback it is necessary to make a transaction on the card with the use of acquiring: ROS terminal or Internet acquiring.